frequently asked questions
When should I start shopping? How long does it take for my dress to arrive?
We recommend shopping as soon as you are ready to say yes! That can mean right after you get engaged, after you pick your wedding date, or when you can gather your closest people to come shopping with you. Because many of our gowns are made-to-order for you, they can take 3-4 months to arrive in store. You also need to consider that you will most likely need 4-6 weeks for alterations after the dress arrives. Depending on availability, we can order you in a dress sooner than standard production times, but all availability is subject to change. This is why it is best to begin shopping when you are ready to find your perfect dress. While we encourage you to start shopping as early as possible, keep in mind that dress availability changes daily!
Do you carry any in stock dresses that I can take home same-day?
We do carry some of our own exclusive designs in our backstock that are available for you to take home that same day! We have an excellent sale selection, as well as the possibility of purchasing some of our gowns off the rack. These three options are perfect for those brides that have quick timelines.
How many people can I bring? Who should I bring?
Due to the intimate size of our shop and limited seating, we can only accommodate 2-3 guests along with you. We also ask that you leave small children at home in an effort to be respectful of other bridal parties. We recommend bringing your closest family or friends who will cheer you on and help you pick your dream dress. We’ve found that these smaller groups help all of the brides in the shop feel more comfortable and able to choose the dress they want rather than the one that others want for them. For groups larger than 3, we do offer private, before/after-hours appointments on select Monday’s, Tuesday’s, or Thursday’s. Please reach out to us if you are interested in a private appointment. The Perfect Dress team is here to help make this a memorable experience for you!
Is your dress selection the same at all of your stores?
Each of our shops is unique in that they all offer their own specially curated collection of designer gowns, with the exception of our most popular styles. Other than our top designs, our shops carry the same designers but different dresses. Our most popular dresses will be at all of our locations for the convenience of the bride. This is in an effort to give you as much variety as possible without giving you dress fatigue. Our stylists at each shop will offer the same exceptional service, providing comfort and insight throughout the whole process.
I came to your shop and immediately found a dream dress. Is it possible to find your perfect dress after one appointment?
Absolutely! It’s completely possible to find your dream dress in just one appointment. While some brides think they need to try on many dresses, we’ve found that the more you try, the more overwhelming it can get. Often, the dress you fall in love with is the one you find early on, before “dress fatigue” sets in. If you’ve found the perfect dress, trust that you’ve made a fantastic choice and skip the extra trying on—it’ll make the process that much more enjoyable! We’re excited for you, and we're here to help you celebrate your decision whenever you're ready!
Do you accept walk-in appointments?
We do require an appointment so that we can guarantee you have a dedicated stylist to help you. We only want to serve our brides the best experience and give you the undivided attention you deserve. Occasionally, we can accommodate same-day appointments. Feel free to call us for same-day availability and we will do our best to fit you in!
Will I need alterations? Are they included in the price of my dress?
Almost every bride needs some type of alteration to their dress, even if it is just a hem or fit. We are known for our alterations, and have the most skilled contracted seamstresses in Utah. Their work is of exceptionally high quality while their prices are very affordable. Alterations are not included in the price of your dress; however, they are more affordable than the alterations you’ll find through most bridal shops because they are independent seamstresses.
What do I wear to my appointment?
Wearing nude underwear is always recommended! Most of our gowns have built-in bra cups so bringing a bra is not necessary. If you do decide to bring one, nude colored is always best. Feel free to bring shapewear if you are planning on wearing some on your wedding day. Heels are not necessary as the shop has pedestals for you to stand on, although you are welcome to bring you wedding shoes if you have them picked out already!
How long is my appointment?
We set aside 75 minutes for each bride to browse our collection of gowns and try them on. There will be 15 minutes at the end for measurements and for you to take all the “I said yes” pictures you want!
